Accessibility Manager

Organization: The Lighthouse for the Blind, Inc.

Posted: 2020/12/02

Job Posting

Title: Accessibility Manager

Location: Seattle, Washington
Dept.: Employee and Community Services
Reports to: Director of Accessibility and Training
Status/Shift: Full-Time/M-F
Salary: Equivalent with knowledge, skills, and experience

The Lighthouse for the Blind, Inc. is a successful manufacturing social enterprise, with over 60 years of experience in precision machining, that is committed to making jobs accessible to individuals who are blind. Our manufacturing operations center on producing an array of machined parts and plastic injection molding for various aerospace manufacturers, as well as a host of office products and hydration equipment sold to the Federal Government under the AbilityOne Program. The Lighthouse offers Contract Management Support closeout services for commercial, federal, and military customers. We also run a Contact Center, which places and receives inbound and outbound calls for a large span of assorted clients. Lastly, we operate eight AbilityOne Base Supply Centers (BSCs) up and down the west coast that offer easy customer access to Lighthouse products, direct feedback and communication with customers, and employment opportunities for individuals who are blind in geographic areas not served by larger nonprofit agencies.

If you are interested in being a part of a dynamic and engaged social enterprise that values: Accessibility, Accountability, Communication, Community, Confidentiality, Respect, Safety, Teamwork, Training, and Upward Mobility, you are encouraged to apply for the below position.


We are seeking a well-organized self-starter with deep knowledge of various assistive technologies related to blindness and hearing, and a passion for accessibility, to join our team as Accessibility Manager.

The successful Accessibility Manager candidate will support continuous improvement toward accessible equipment, tools, technology, software, and physical environments, at all Lighthouse locations, and for employees and participants in our programs and services.
This position is responsible to implement, track, evaluate, and oversee accommodation requests and accessibility related to vision and hearing, in accordance with Lighthouse policy, industry best practices, and legal accessibility requirements.

Essential Job Functions:

• Review individual requests for accommodation related to vision or hearing and facilitate necessary accommodation
• Review organizational accessibility needs and partner with internal stakeholders (Facilities, Operations, IT, etc.) to research and develop org-wide recommendations regarding accessibility, including involving Rehab Engineers, O&M Dept, ADA Centers and other professionals in the field when appropriate.
• Develop and implement written accessibility standards for all LH facilities
• Update and implement written Accommodations process at all LH locations
• Partner with and support O&M staff regarding accessibility issues related to mobility and safe travel
• Consult and act as a resource to other management and staff members in setup of accessible sites, departments, and individual jobs
• Develop program goals and outcome measures in partnership with Director of Accessibility &Training
• Develop and monitor Accessibility budget in partnership with Director of Accessibility &Training
• Provide appropriate supervision for Accessibility Program staff
• Coordinate and/or conduct accessibility evaluations for employees
• Develop and provide training for supervisors and managers about accessible environments and accommodations procedure
• Schedule, plan, and deliver training for Board members and external stakeholders (ex. Microsoft)
• Work cooperatively with other departments (ex. IT, Operations, and Facilities)
• Develop and maintain cooperative working relationships with community agencies and services
• Participate in Management Team meetings and activities
• Represent the Lighthouse in a positive and professional manner at all times
• Travel to Inland Northwest Lighthouse, Summerville location, and Base Service Centers to implement and ensure access at each location
• Perform other duties as assigned.

Minimum Requirements:

• Bachelor's degree in Rehab Engineering, Human Services, Education, technology, or related field required
• 3 years supervisory experience preferred
• Mature judgment and sensitivity in interpersonal relations and among diverse groups
• Five (5) plus years of experience in the ADA/accessibility field
• Five (5) years working in Human Services or related field, preferably with people who are blind, DeafBlind, and/or blind with other disabilities
• Demonstrated knowledge of a wide range of accommodation resources
• Strong technical background, particularly assistive/adaptive technologies and general information technology
• Demonstrated effectiveness in advocacy for accessibility issues
• Thorough knowledge of general ADA and accessibility issues; especially regarding issues for people who are blind or have low vision, including transportation and workplace issues
• Ability to problem solve effectively
• Ability to take initiative, function autonomously, and be dependable
• Ability to produce high-quality written documents, including correspondence, reports, etc
• Ability to manage multiple high priority projects with competing deadlines
• Comprehensive knowledge of PC applications, including MS Word, Excel, Outlook, Access, and Internet Explorer. Knowledge of accessible technology in the mobile computing space (Android, iOS, etc. a plus)
• Ability to travel to remote locations, conferences, trainings, etc., possibly for several days at a time
• WCA G/508 accessibility compliance testing experience strongly preferred

Relocation assistance is available.

The Lighthouse for the Blind, Inc. is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color. National origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a dog guide or service animal by a person with a disability.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document forms upon hire.

To submit an application for this position or for more information about the Lighthouse for the Blind, Inc. please visit


Name: Shawn Dobbs

Phone Number: